
Policies and Procedures
Equality & Diversity Policy
1. Policy Statement
We are committed to promoting equality, diversity, and inclusion in service delivery and employment. We will not tolerate discrimination, harassment, or victimisation.
This policy meets the requirements of the Equality Act 2010 and aligns with WSCC standards on fair access to services.
2. Protected Characteristics
We will not discriminate on the grounds of: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
3. Our Commitments
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Ensure equal access to services for all eligible individuals.
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Provide information in accessible formats when required.
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Make reasonable adjustments for clients and staff with disabilities.
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Challenge discriminatory behaviour immediately.
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Provide training on equality and diversity to all staff at induction and annually.
4. Responsibilities
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Management: Ensure compliance with legislation and training provision.
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Staff: Treat all colleagues and clients with dignity and respect.
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Visitors: Expected to behave in line with this policy when on site.
5. Monitoring & Review
Equality and diversity practices are monitored annually through service audits, client feedback, and staff surveys.
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